Alterations

My suit doesn’t fit, what are my options?

Contact us! We want to make sure that you love your garment.

If the garment doesn't fit the way it is supposed to, please contact us! For your first garment of any category, any necessary alterations & remakes are free if you complete a Fit Review within 7 days of receiving your order. Start the resolution process by emailing us at hello@thevalle.ca. We will walk you through the process.

If it's alterable, we'll cover the cost of the alterations, up to 25% of the price of the garment. We will ask that you send us a photo so we can pinpoint the fit issues. We will then confirm if you should proceed with alterations instead of a remake.

For a remake, we'll help you schedule a follow-up consultation to figure out what went wrong and do a remake on the house. 

Please note, alterations and remakes do not apply for adjustments outside of the design intent of the garment, but we will do everything to ensure that you love your custom garment.